About Family Service Agency

Our mission: Family Service exists to strengthen people and communities through healing, mentoring, and social engagement. 

Where We Were

Since 1956, Family Service Agency has been providing counseling and other essential services to DeKalb County.  We are among the oldest private, nonprofit organizations in the area, and our programs have grown and adapted to changing community needs over the past half-century.

Where We Are

Family Service Agency serves as an "umbrella agency" of five distinct community programs: Youth Mentoring, Children’s Advocacy Center, Center for Counseling, Community Action Program, and Senior Services.  We organize the efforts of many local agencies to provide the best care possible to our community.

Where We're Going

Family Service Agency strives to continually meet the ever-changing needs of the community.  Our long-term goal is to become a national leader with other community agencies and services through cooperation, coordination, and partnerships.  


We have achieved accreditation through the Council on Accreditation (COA)! We are so proud of our team for this amazing accomplishment. COA accreditation means that our organization's programs, services, administration, and management have been rigorously evaluated and meet best practice standards. To learn more about COA accreditation, please visit www.COAnet.org.

To learn more about Family Service Agency's journey, we invite you to stop by our office and see our history wall, courtesy of OC Creative.


Visit: 1325 Sycamore Rd..  |  DeKalb, IL 60115

Call: 815-758-8616

Click: info@fsadekalbcounty.org

Family Service Agency keeps all information provided and collected private. 

No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.

© 2019 Family Service Agency of DeKalb County