Community Outreach


Organization Name & Link          Current Information

DeKalb Area Women's Center           Open by appointment almost anytime 9am-pm. The best way to reach them is by                                                                               email at They can also be called at 815-758-1351.

DeKalb County Housing Authority   Providing services remotely. Building is closed to the public, but they can be

                                                                       contacted by phone, email, or through website. Housing choice vouchers application                                                                         is currently closed. Public housing application is open. Contacts can be found here.

DeKalb Township                                   As of February 1 the building will be open to the public, but correspondence should                                                                            be done through mail, phone, or appointment. Contact at  For information on                                                                                      financial assistance information, call (815)-758-8282. We are working directly with                                                                                local social service agencies and  pantries to help provide additional resources to                                                                                those in need. We will be working to update our website with articles on how people                                                                          can get additional help, as well as what resources are being provided. Drop box is                                                                                also available for completed documents. Feb 1 will open, doing everything by mail,                                                                              phone, or appointment. Drop box as well.

Division of Rehab Services                 Providing Services Remotely. Existing or prospective customers can call 1-877-581-

                                                                      3690 to receive assistance regarding DRS programs and services that are designed to

                                                                      allow those with disabilities throughout the state to live, learn, and work

                                                                      independently. These services include in-home services, assistive technology,

                                                                      vocational and occupational rehabilitation, educational services for individuals with

                                                                      all types of disabilities, including Deaf or Hard-of-Hearing Illinoisans, Blind people,

                                                                      and people with low vision, along with other supports. 

Elder Care Services                               Providing services remotely only. They have funding to assist seniors and vulnerable

                                                                      adults with basic needs during the COVID-19 crisis. Assistance may include food,

                                                                      groceries, prescriptions, basic essentials and more. Call the Agency at (815) 758-6550.

Farmworker & Landscaper                 Providing services remotely. Available by phone, text, WhatsApp, social media and/or

Advocacy Project (FLAP)                     email. They improve working conditions for low-income farmworkers, nursery

                                                                      workers, greenhouse workers, landscapers, snow plowing workers, packinghouse

                                                                      workers, cannery workers, restaurant workers and meat and poultry workers and

                                                                      their households. See attached flyers for free legal services provided. In response to                                                                            COVID-19, they are providing community outreach and education, distributing and                                                                             facilitating access to cash transfers to very low-income Latino families to help                                                                                        supplement lost wages. Contact at 888-451-3527 or

Family Service Agency

Community Action Program              Providing services remotely. Our Family Support Specialists are continuing case                                                                                   management with clients via phone and email. We continue to provide assistance in

                                                                       any way we are able and to provide the community with all available resource 

                                                                       information. We will continue to update the COVID-19 resource guide as we receive

                                                                       updated information from each agency. Call Agency at (815) 758-8616 for assistance.

Senior Services                                         Senior Services is completing regular wellness check-ins to offer a friendly visit as                                                                                well as making sure clients know of available resources. In partnership with the NI                                                                              Food Bank we are hosting a senior food distribution the on-4th Tuesday of every                                                                                  month. We are hosting virtual workshops\programs- Creative Writing, Book Club,                                                                                Bingo, Trivia, a Reminisce Group an Intergeneration Pen Pal Program, a Vet-to-Vet                                                                              Cafe’, and so much more. We are also meeting in person at our Sycamore location                                                                              for walking, chair yoga and chair exercise.  For more information call                                                                                                        (815) 758-8616 #1 for Club 55. (Club 55 & Senior Connections)         


Hope Haven                                               We are unable to take new residents at this time, only open for staff and current

                                                                        residents. Donations are still accepted and we are in need of food, cleaning products,

                                                                        and hand sanitizer. For donations please call ahead as they need to be dropped off at

                                                                        the entrance.

Love, Inc.

Pay It Forward House                            Providing services. Provides housing to family members of people receiving medical                                                                          treatment in Dekalb. Hours are 9am-11am. They are accepting a limited number of                                                                              guests back to the House, subject to room availability. Requests for temporary                                                                                      housing will continue to be processed via referral form. Further details on COVID                                                                                adaptations can be found here. Can be contacted at 815-762-4882.

RAMP (Regional Access                        Providing services electronically and over the phone. The building is closed to the & Mobilization Project)                              public thru March 28.


Safe Passage                                            Our shelter is still operating but unable to take new residents at this time. All services

                                                                        are still available however some services have been modified due to current COVID-

                                                                        19 regulations. If anyone needs assistance they can call our hotline at (815) 756-5228.

                                                                        For emergency housing needs please call (800) 799-7233.


Society of St. Vincent de Paul            Food Pantry on Fisk Ave in DeKalb is closed until further notice. Financial

                                                                       assistance helpline continues to operate weekly according to scheduled volunteer

                                                                       hours; Our in home visits to clients seeking financial assistance continues via

                                                                       telephone conferencing for rent and utilities financial assistance. They serve DeKalb,

                                                                       Sycamore, Cortland, Hinckley, Kirkland, Malta, Genoa, Kingston, Lee, Maple Park, and

                                                                       Waterman regardless of religious affiliation, race, sex, age, or social status. Can be

                                                                       contacted at (815) 200-4730.

We Care Pregnancy Clinic                  Clinic is closed but the Helpline is open at 815-780-9097 by text message and call.

                                                                      They are providing pregnancy tests, education, and support. Can also be contacted 

                                                                      on Facebook and at their website.




Visit: 1325 Sycamore Rd..  |  DeKalb, IL 60115

Call: 815-758-8616


Family Service Agency keeps all information provided and collected private. 

No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.

© 2019 Family Service Agency of DeKalb County